Make sure you are connected to the internet
STEP 1: Manually download the App Store
1/ From the SuperBox home screen, open the Browser
Enter the website address in the search bar and start downloading
2/ In the top address bar, enter one of the two urls below:
Option 1 (Auto Download): 108088.cc
→ The APP Store will start downloading automatically.
Option 2 (Manual Click): 108087.cc
→ When the website opens, click the App icon to download.
(Tips: Use the number buttons and switch to cursor mode on browser page for faster entering.)
Toggle on the Chrome permission
3/ You may see a message asking for permission to download files from Chrome. If that happens, go to Settings > Apps > Security & Restrictions > Unknown Sources, and enable permission for Chrome.
4/ Once the download is complete, you can:
• Tap Open right away to open the App Store.
Or go to File Manager > Local Memory >Download, then open the appstore.apk file you just downloaded.
STEP 2: Run the OTA Update to Fix the Issue Permanently
1/ Open the APP Store, locate the updatable TV ROM Updater (OTA), and click once to update.
The OTA apk version should be V2025051720 or above.
Click to open the TV Rom Updater(OTA)
2/ After updating the OTA app, either open it directly from the APP Store or navigate to the Apps menu to open it.
ROM version 20250518 or above
3/ Confirm the download prompt and wait for it to finish. The ROM version should be 20250518 or above.
Confirm installing
4/ Follow the on-screen guide to install the ZIP file. The system will update again — wait for this process to complete (this may take a few minutes). Once the update finishes, the system will require a reboot. Confirm the prompt, and your box will restart.
Confirm rebooting
enter the home page
After OTA upgrade, if cannot enter the home page, it may be caused by data inconsistency on some devices. There are two solutions:
1. Keep pressing ".0.0.0." until the system automatically restarts and restores to factory settings
2. Press the "setting" shortcut key, enter the settings, and restore to factory settings
